Almost 12 years ago, my home was burglarized. Among the items stolen was a 40-inch LED TV, a Valentine’s gift my wife had lovingly purchased for me. Back in 2007/2008, such a TV was a luxury, and its loss hit us hard. My wife was particularly upset, not just because of the financial value but because of the sentimental meaning behind the gift.
That day, I called my office to take leave, explaining the situation. To my surprise, the managing director of the company, Malcolm Railson, called me back shortly after. He didn’t just ask about the incident; he took the time to speak to both me and my wife, ensuring we were okay. His genuine concern was a small but meaningful comfort during a difficult time.
But the story didn’t end there. The next day, when I returned to the office, I found the exact same TV waiting for me in my room. Malcolm had replaced the stolen gift without hesitation. It was an act of kindness that went far beyond professional courtesy—it was a gesture of compassion and humanity that I will never forget.
Over the years, technology has advanced, and most of the TVs in our house have been replaced with sleeker, more modern models. But that 40-inch LED TV still holds a special place in our home. It’s not just a television; it’s a reminder of generosity, kindness, and the impact one person’s actions can have on another’s life.
Today, when I see my children watching their favourite shows on that TV, I feel a sense of gratitude. They may not know the story behind it, but in a way, they’re experiencing a bit of the same warmth and care that my wife and I felt all those years ago.
Malcolm Railson, you are a wonderful person and the kindest boss I’ve ever had. Your actions taught me invaluable lessons—not just about leadership, but about how to treat others with empathy and respect. That TV is more than a piece of technology; it’s a symbol of kindness and a constant reminder of the kind of leader—and person—I aspire to be.
Some gifts are meant to last a lifetime. This one certainly has.